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Terms & conditions

Field of application

  1. The general terms and conditions contained herein (hereinafter: "T&Cs") are applied to all orders and purchases of Sports Goods and Sports Wears and accessories (hereinafter: "Products") on the website www.grglobalpk.com (hereinafter: "Website") managed by house of Catalog, a company under Pakistan law.


  1. The customer must carefully read the T&Cs before making all purchase orders.
  2. With acceptance of the T&Cs and placing of an order, the customer acknowledges that it:
    1. has read, understood and fully accepted the T&Cs without reserve;
    2. is a consumer wanting to purchase the Products exclusively for personal use and not for resale within the context of any commercial or business activity of any kind whatsoever;
    3. authorises G.R. Global to store, process, use and transfer to third parties and/or abroad, the data (personal) contained in the order for the purpose of fulfilling the same.
  3. G.R. Global shall take all steps to ensure that the information contained on the website is accurate and up-to-date. However, it is not possible to offer guarantees to this effect. The customer therefore acknowledges and accepts that the Products may not be fully compliant with the indications, specifications and/or photographs on the website.


  1. The sales agreement entered into by G.R. Global and the customer is understood as finalised once G.R. Global sends written confirmation of the delivery to the Customer at the email address indicated by the latter on the purchase order.
  2. G.R. Global shall consider any change requests that it receives prior to shipment of the Products al Customer.
  3. If a specific Product listed on the Customer's order is no longer in stock, G.R. Global shall in no way be bound to supply the Product in question, but will only be obliged to inform the customer in advance of said circumstance. If only part of the Products indicated in the order are available, G.R. Global will contact the Customer to ask if it intends cancelling the order or is willing to receive the available items; in the latter case the Customer will only be charged for the Products it receives.
  4. G.R. Global reserves the right, at its own discretion, to reduce the amount of Products that can be purchased on the website.

Product Prices

  1. The prices of the Products, expressed in Euro or US $, G.R. Global ensure that the prices of the Product indicated on the website are correct and updated and which are charged at the time of order and shown on the Performa Invoice and G. R. Global has the right to increase or decrease the unit price of the Product.
  2. The shipping and delivery expenses may vary depending on the country and will be charged to the Customer at the time of shipping the Products ordered, based on the shipping rates in force and indicated in the relative section on the website.

Payment Term

  1. The customer can make the payments through L/C, TT, Western Union, and Money Gram or by one of the other methods indicated in the relative section on the website.
  1. Advance Payment of the Performa Invoice must be made by the Customer at the time of confirming the Purchase Order.
  2. Rest Balance of the Performa Invoice must be paid at the time of Delivery of the Shipment.

Selling Term

  1. The Selling Term of the shipment will be settled at the time of order for example Ex. Work Sialkot Pakistan, F.O.B Karachi Pakistan, CNF, CIF nominated port of the Client and Country name, OR DDP, DUP place or Where house of the Client otherwise it will be consider as Ex. Work Sialkot Pakistan.


  1. The Products will be shipped to the delivery address indicated on the Purchase order by the Customer.
  2. As a general rule, the Products will be shipped within 4 to 5 Weeks after confirmation of the order by G.R. Global and receiving the advance amount of payments and complete information of the products, nevertheless the delivery times may vary depending on the country of destination. In the case of the delivery being delayed for reasons out of G.R. Global control, if possible, the Customer will be notified of the new delivery date.
  1. G.R. Global reserves the right at its own discretion to refuse, suspend or cancel the delivery or any of its obligations deriving from the sales agreement in the case of alleged fraud, non-performance or violation by the Customer of its obligations assumed with G.R. Global in previous orders and/or sales agreements. If the purchased products will require the crossing of customs (depending on the country of destination) and the customer decides not to receive the order once it has arrived at customs, G.R. Global doesn't guarantee the reimbursement of the goods which will be abandoned in place.

Right to Cancel the Order

  1. The customer has the right to cancel the orders of the Products, without any penalty being charged and without need for justification, either within 10 (Ten) calendar days after receipt by the Performa invoice of the Products in question, or within the term established by the mandatory regulations applicable in the country where the Customer resides, if this is longer.
  2. Upon cancel of the order of the Products by G.R. Global, the sales agreement shall be cancelled for all purposes and all the relative obligations, rights and claims shall lapse, notwithstanding the fact that if the order of the products cancelled, G.R. Global shall not be entitled to compensation for said damages with the payment already made by the Customer for the Products.
  3. Besides everything indicated above (articles 15-16), the right to withdraw is subject to the following conditions:
    1. Within and no longer than ten(10) days from ordering the products, the customer  has the right to request to cancel the order (''RCO'') directly to the relevant person;
    2. After receiving the RCO, the order of Products must be canceled by G.R. Global, at the Customer's risk and expense.General clauses

19  In the case of one or more clauses in these T&Cs being invalid, voidable, illegal or unenforceable, this will not entail the total ineffectiveness of the T&Cs. The clause in question will be replaced by a similar valid clause that duly takes into account the intention and content of the same in full observance and for the purposes of the current regulations.

20  These T&Cs are subject to substantive Swiss law (with the exclusion of Swiss legislation regarding international private law and international treaties, in particular the United Nations' Convention governing international sales agreements of goods). Any disputes arising will be settled exclusively by the competent Court of Lugarno (Switzerland).